- If you're creating a company or joining a great company, the most important thing is to attract great people.
- Focus on signal over noise.
- Are these efforts resulting in a better product or service?
- Every waking hour.
- It's important to like whatever you're doing.
Monday Motivation: The Secret Behind Great Customer Service
https://www.youtube.com/watch?v=E1qRYSP5N9I&pp=ygUTYnVzaW5lc3MgbW90aXZhdGlvbg%3D%3D Great customer service isn't about products or procedures — it's about making people feel seen, valued, and connected. True...
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