When you start your day, you must own your morning.
Say thank you in advance for what's already yours.
If you would just change your “I am's” you would go to another level.
You have to call the things that are not as if they already are.
Monday Motivation: The Secret Behind Great Customer Service
https://www.youtube.com/watch?v=E1qRYSP5N9I&pp=ygUTYnVzaW5lc3MgbW90aXZhdGlvbg%3D%3D Great customer service isn't about products or procedures — it's about making people feel seen, valued, and connected. True...