- Make meaning not make money
- Make a mantra
- Great innovation occurs on the next curve
- Roll the dice: (1) Deep (2) Intelligent (3) Complete (4) Empowering (5) Elegant
- Be crappy
- Let 100 flowers blossom
- Polarize People
- Churn baby, churn (change)
- Niche Thyself
- Perfect your pitch
- Don't let the bozos grind you down
Monday Motivation: The Secret Behind Great Customer Service
https://www.youtube.com/watch?v=E1qRYSP5N9I&pp=ygUTYnVzaW5lc3MgbW90aXZhdGlvbg%3D%3D Great customer service isn't about products or procedures — it's about making people feel seen, valued, and connected. True...